At creavaa, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when using our website.
1. Information We Collect
We may collect the following information when you visit our website or place an order:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment-related information (processed securely through payment providers)
- Order history
- IP address, browser type, and device information
- Cookies and website usage data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates and customer support
- Improve our website, products, and services
- Personalize your shopping experience
- Prevent fraudulent transactions and enhance website security
- Comply with legal and regulatory requirements
- Send promotional offers and updates (only where permitted)
3. Payment Security
We do not store your complete debit or credit card details on our servers. Payments are securely processed through trusted third-party payment gateways using industry-standard encryption.
4. Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Keep items in your shopping cart
- Analyze website traffic and performance
- Improve website functionality
- Deliver a better browsing experience
You can disable cookies through your browser settings, although some features of the website may not function properly.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with trusted service providers when necessary, including:
- Payment gateway providers
- Shipping and courier partners
- Website hosting and technical service providers
- Government authorities when required by law
These parties receive only the information necessary to perform their services.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure. While we strive to safeguard your information, no method of internet transmission or electronic storage is completely secure.
7. Third-Party Services
Our website may include links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those websites. We encourage you to review their privacy policies before providing any personal information.
8. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal data
- Withdraw consent for marketing communications
- Request information about how your data is used
To exercise these rights, please contact us using the details available on our website.
9. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services. The revised version will be posted on this page with the updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us using the contact details provided on our website.
